Privacy Policy

In this Privacy Policy, the term “Group” collectively refers to HOPE, INC., JICHTAI AD, INC., JICHTAI WORKS, INC., MACHIIRO, INC., REGIONAL REVITALIZATION TECHNOLOGY LAB, INC., and JICHTAI LINK, INC.

Basic policy

1. 1. 1.The Group will comply with all applicable laws and regulations concerning Personal Information, and will review and improve this Policy as appropriate in order to strengthen Personal Information protection.
   2. 2.The Group will clarify the purposes of use when acquiring Personal Information in connection with services provided under this Policy, obtain consent where necessary, and handle the information appropriately within the scope of such purposes.
   3. 3.When outsourcing operations involving Personal Information within the scope of the purposes of use, the Group will enter into contracts and require the contractor to manage Personal Information appropriately to the same standard as the Group, and supervise such contractors.
   4. 4.The Group will strive to keep entrusted Personal Information accurate and secure, and will establish internal rules and take necessary and appropriate measures to prevent and correct unauthorized access, loss, destruction, alteration, and leakage.
   5. 5.The Group will establish and maintain an internal management system for Personal Information protection and ensure that all officers and employees are thoroughly familiar with it.
   6. 6.The Group respects the rights of individuals concerning their Personal Information. In cases where a customer requests disclosure, correction, deletion, or raises complaints or inquiries regarding their Personal Information, the Group will respond promptly within a reasonable period and scope through its designated contact point.

Names, Addresses, and Representatives of Group Companies

1. 1. 1.HOPE, INC.
      1-14-5 Yakuin, Chuo-ku, Fukuoka City, Fukuoka 810-0022
      Representative Director & President: Takayasu Tokitsu
      
   
   
   2. 2.JICHITAI AD, INC.
      1-14-5 Yakuin, Chuo-ku, Fukuoka City, Fukuoka 810-0022
      Representative Director & President: Takayasu Tokitsu
      
   
   
   3. 3.JICHITAI WORKS, INC.
      1-14-5 Yakuin, Chuo-ku, Fukuoka City, Fukuoka 810-0022
      Representative Director & President: Shimpei Mori
   
   
   4. 4.MACHIIRO, INC.
      1-14-5 Yakuin, Chuo-ku, Fukuoka City, Fukuoka 810-0022
      Representative Director & President: Takayasu Tokitsu
      
   
   
   5. 5.REGIONAL REVITALIZATION TECHNOLOGY LAB, INC.
      2-13-12 Minamiazabu, Minato-ku, Tokyo, EM Minamiazabu Bldg. 6F, 106-0047
      Representative Director & President: Kazuma Arai
      
   
   
   6. 6. JICHTAI LINK, INC.
      1-14-5 Yakuin, Chuo-ku, Fukuoka City, Fukuoka 810-0022
      Representative Director & President: Ginjiro Matsumoto
      
   
   

Initiatives for Personal Information Protection

The Group will maintain Personal Information entrusted by customers in an accurate and up-to-date state and will take necessary measures, including maintaining security systems, developing management structures, and thoroughly educating employees, to prevent unauthorized access, loss, damage, falsification, and leakage of Personal Information, and will strictly manage such information through appropriate safety measures.

Purposes of Use of Personal Information

The Group will use Personal Information entrusted by customers only for the following purposes and within the scope of its business:

1. 1. 1.To provide services for which customers have registered or applied.
   2. 2.To provide customers with other services, content, and useful information in connection with the registered or applied services.
   3. 3.To send advertisements such as direct mail or e-mail newsletters to customers with their consent or within the scope permitted by laws and regulations.
   4. 4.To improve existing services.
   5. 5.To appropriately respond to customer inquiries, complaints, etc.
   6. 6.To provide customers’ Personal Information or data to the Group in accordance with the provisions regarding joint use of Personal Information.

Joint Use of Personal Information

The Group may jointly use customers’ Personal Information as follows:

1. 1. 1.Items of Personal Data subject to joint use: name, address, telephone number, e-mail address, age, and other information necessary for responses.
   2. 2.Scope of joint use: HOPE, INC. and its subsidiaries and affiliates.
   3. 3.Purposes of joint use: To appropriately respond to customer inquiries, provide services and guidance, facilitate smooth transactions, and protect customers’ legitimate interests.
   4. 4.Person responsible for management of jointly used Personal Information: HOPE, INC., Personal Information Protection Administrator.

Provision to Third Parties

The Group will not disclose or provide Personal Information to third parties except in the following cases:

1. 1. 1.Where the customer consents.
   2. 2.Where disclosure is necessary to contractors entrusted by the Group to perform services requested by the customer.
   3. 3.Where Personal Information is jointly used within the Group in accordance with the provisions on joint use.
   4. 4.Where disclosure is required by laws or regulations.

Use of Cookies

The Group’s websites may use cookies and similar technologies to provide optimal services. Information collected through such technologies will be handled as follows:

1. 1. 1.Purposes of Use of Cookies
      - Analyzing website usage (access analysis, browsing history, etc.)
      - Improving services
      - Displaying content or advertisements based on customer interests (personalized ads, etc.)
      - Measuring and optimizing advertising effectiveness
      - Providing appropriate marketing information and content to customers
   
   
   2. 2.Provision to Third Parties / Use of External Tools
      　The Group may use tools or services provided by external companies, through which such third parties may obtain information via cookies. The handling of such information by third parties will be governed by their respective privacy policies.
   
   
   3. 3.Management and Opt-out of Cookies
      　Customers may restrict or disable the use of cookies through their browser settings. Please note, however, that disabling cookies may prevent some services from functioning properly.
   
   
   4. 4.Consent for Use of Cookies
      　Where laws or regulations require consent for the collection and use of cookies, the Group will obtain explicit consent through website banners or other means. Customers may select consent or refusal by purpose through the cookie settings banner.
   
   
   5. 5.Handling of Cookie Information as Personal Information
      　Where cookie information is deemed Personal Information, it will be used in accordance with the “Purposes of Use of Personal Information,” including:
      - Delivering advertisements and optimizing content based on customer attributes and browsing history
      - Improving services tailored to each user
      - Responding to inquiries and providing support
      
      　In such cases, provision to third parties will be based on the customer’s prior consent as described under “Consent for Use of Cookies.”
   
   

Requests for Disclosure, Correction, Suspension of Use, and Complaints

The Group will respond to requests for notification of purposes of use, disclosure, correction, addition or deletion, suspension of use, erasure, and suspension of provision to third parties (collectively “Disclosure, etc.”) of Personal Information, after confirming that the requester is the individual concerned or a duly authorized agent. Personal Information obtained in connection with such requests will be used only to the extent necessary for responding to the request.

1. 1. 1.Contact for Requests
      HOPE, INC., Personal Information Protection Administrator
      1-14-5 Yakuin, Chuo-ku, Fukuoka City, Fukuoka 810-0022
      TEL: +81-92-716-1404 / FAX: +81-92-716-1467
      E-mail: info@zaigenkakuho.com
   
   
   2. 2.Documents Required for Requests
      　After receiving a request, the prescribed documents will be sent to the requester. Please complete the documents and return them to the above address with one of the following identity verification documents:
      - Copy of driver’s license
      - Copy of valid passport
      - Copy of certificate of residence
      
   
   
   3. 3.Method of Response
      　Responses will be sent by restricted delivery mail addressed to the requester.

Review of Privacy Policy

The Group will continuously review and improve this Privacy Policy and related internal regulations to ensure effective and appropriate operations. If this Privacy Policy is revised, the revised version will apply from the date of its publication.